Leaders who intentionally create and actively encourage a culture of delegation, partner with and position their teams well for health and growth. Of course, too many leaders fear delegation for a variety of reasons and this keeps them, their lead teams and the organization as a whole from reaching their full potential. This doesn’t have to be you. Learn to multiply your influence through the power of delegation!
Here are 5 Steps to Delegating Well…
Step 1: Choose wisely
Resist the temptation to pick someone too quickly, just to meet a need and, let’s face it… get it off your “To Do” list.
Do your homework. Don’t accept the first person to eagerly volunteer or press someone close to you into service just to fill the void. Delegate the same way for a short-term project you would hire a full-time staffer, keeping a sense of calling, character, chemistry and competence in mind.
John Ortberg affirms, “I don’t have a problem with delegation. I love to delegate. I am either lazy enough, or busy enough, or trusting enough, or congenial enough, that the notion of leaving tasks in someone else’s lap doesn’t just sound wise to me, it sounds attractive.”
Step 2: Explain simply
Only expect people to do exceptionally what you have communicated exceptionally well. This is all about letting people in on just what they are getting themselves into. People are far more likely to partner with you if they are aware of the level of commitment they are agreeing to. This means explaining and putting into a simple document the who, what, when, where and how of the role they will be fulfilling and/or task they will be undertaking.
Step 3: Empower willingly
The extent of authority should match the breadth and depth of responsibility. Leaders that fail to lend authority to those they have tasked with responsibility find their pool of quality people drying up fast. Explain simply to those you are empowering and to all those they will be leading who reports to them and who they report to. We are all accountable. Resist the urge to micromanage or hover. Give them space to do what needs done. Remember, you have been lent power to lend power.
Step 4: Resource thoroughly
You wouldn’t ask someone to drive a nail without a hammer or to bake a cake without flour. Don’t task people to do something without giving them the tools to get the job done right. While these should include tangible resources such as a specific budget, gathering/working space and technology, don’t overlook the intangibles such as the details they need to lead in an informed way.
Step 5: Follow-up responsibly
“How’s it going?” and “What can I do to help?” should be common questions you ask as a leader. Realize that if you have chosen quality people to serve they will be tempted to lead without seeking out additional advice or assistance. Be an occasional but intentional presence. Listen to concerns and lend a hand. Then, when the task is complete or the role has run it’s course, sit down to process the highs and lows and glean from the experience what you would or wouldn’t do again, what didn’t work and what did.
Oh… and CHEER WILDLY!
Be your team leaders, teams and volunteers biggest fans. Lead the way in encouraging and cheering on those you are privileged to partner with in seeing your unique mission fulfilled.
Learn the power and practice of delegation well and see the influence of your teams go farther than you ever imagined!